Terms & Conditions

PREMIER CLUB MEMBERSHIP

1.1 Membership to Premier Club, known as a Premier Club Member, grants access to exclusive offers listed in the Premier Club members area. Each offer, along with the corresponding discount and available days/times, is clearly specified in your members area.

1.1.1 Restaurant offers are available for dining bookings only, whether you make a reservation or walk into the venue. However, please note that table availability is subject to the discretion of the restaurant.

1.1.2 Bar offers are applicable to table bookings or individual drink orders when ordering from the bar, it is necessary for the cardholder to settle the entire bill.

1.1.3 Beauty offers, Gym offers, shopping offers, and other lifestyle offers are exclusively valid for the cardholder. These benefits cannot be extended to accompanying individuals or guests.

1.1.4 The following special dates have been automatically excluded from the offer, New Year’s Day, Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve, Christmas Day & New Year’s Eve. It is important to view your members area for any additional exclusions.

1.1.5 All member offers cannot be used in conjunction with any other promotional offer. Please keep in mind that the terms and conditions may vary for each specific offer, and it is important to review the details provided in your Premier Club members area for comprehensive information on each offer's terms of use.

1.2 Completion of your registration form to become a Premier Club Member constitutes an offer by you to adhere to these terms and conditions, which will become a legally binding agreement when you complete the registration process to become a member.

1.3 To enroll as a Premier Club Member, you must subscribe to the Premier Club membership through the official Premier Club website. The membership fee can be paid annually or monthly and will be deducted from your credit/debit card used at the time of joining. If you receive a new card, you will need to update these details in the members area under ‘account’ .

1.4 By subscribing to Premier Club, you authorise Confidentials to charge your card on a monthly basis. Annual payments made are non-refundable, but this does not affect your statutory rights. You have the flexibility to cancel or manage your monthly subscription at any time through the account section of the Premier Club members area on our website. If you cancel your subscription, you can still access the members area until the expiration of your current subscription period. If you decide to re-join Premier Club, please note that you will not be eligible for any joining offers.

1.5 You agree that your subscription will be set to continuous auto-renewal payments at the end of each period, unless you cancel with 1 month's-notice.

1.6 Membership to Premier Club is strictly non-transferable. Confidentials retains the right to cancel your membership and revoke your access to Premier Club if it is found to be used by another individual during the duration of your membership.

1.7 On completion of your registration & payment, you will become a Premier Club Member and the entire contract constituting your contract with us shall comprise: (i) these Premier Club Member Terms and Conditions; (ii) the Premier Club Member registration form; and (iii) the Privacy Policy set out on https://premier.confidentials.com/ (together, the “Agreement“). The terms of this Agreement supersede all previous communications, contracts, proposals or terms between us. In the event of any conflict or inconsistency between any of the terms in the Agreement, the order of priority for interpretation shall be the order given in this paragraph.

OFFER REDEMPTION

2.1 To utilise the offers, it is essential to present your Premier Club virtual card, which can be found in your digital wallet.

2.1.1 Restaurants & Bars: Upon arrival, kindly present your virtual card to a staff member. You may also be asked to show it again when requesting your bill. If you have made a prior reservation, please ensure that you leave a note regarding your membership in your online reservation or inform the staff member over the phone.

2.1.2 Beauty, Gyms, and Spas: Please note that pre-bookings or registrations are required for these offers. It is important to make your reservation or sign up for gym memberships directly with the venue and inform them about your Premier Club membership. They may request you to provide a picture of your virtual card or allow you to present the card upon your arrival at the venue.

2.1.3 Shopping: When making your payment, kindly present your virtual card at the till. The staff will apply the appropriate discount to your bill.

SUBSCRIPTION PAYMENT

3.1 In the event that payment for your subscription is not received by the agreed payment date, Confidentials reserves the right to cancel your subscription. A payment reminder will be sent to you within 48 hours following the agreed payment date.

DATA PROTECTION

4.1 We will process the personal data listed in the Premier Club Member application form and any further personal data we may receive from time to time for the purpose of fulfilling our contract with you and making you aware of the various benefits we offer to Premier Club Members as laid out in our privacy policy.

OUR RESPONSIBILITY TO YOU

5.1 Nothing in these terms and conditions affects any your statutory rights if you are a consumer, or any liability that may not be lawfully excluded or limited.

5.2 You hereby warrant, undertake and represent that you are 18 years of age or older. You agree that you shall at all times comply with the terms of the Agreement.

INTELLECTUAL PROPERTY

6.1 The contents and design of the Site and any material e-mailed to you or otherwise supplied to you in conjunction with the Site (such contents, design and materials being collectively referred to as the “Premier Club Content”), is copyright of Confidentials) and its licensors. You may not use or reproduce or allow anyone to use or reproduce any trade marks (such as “Premier Club” and logo or other trade names appearing on the Site) for any reason without written permission from Confidentials.

6.2 You may retrieve and display Premier Club Content from the Site on a computer screen or mobile device, print individual pages on paper (but not photocopy them) and store such pages in electronic form on your computer or mobile device for your personal, non-commercial use. You may use Premier Club Content, for your personal, non-commercial use. Except as expressly permitted above, you may not reproduce, modify or in any way commercially exploit any Premier Club Content. In particular you may not do any of the following without prior written permission from Confidentials.

6.2.1 reproduce or store in or transmit to any other website, newsgroup, mailing list, electronic bulletin board, server or other storage device connected to a network; or

6.2.2 modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit all or any part of the Premier Club Content (including as part of any library, archive or similar service) without the prior written consent of Premier Club; or

6.2.3 remove the copyright or trademark notice from any copies of Premier Club Content made under these Terms.

GENERAL

7.1 For the purposes of these terms and conditions, written notice includes emails to the email address you have given or to the email address of our user services given above.

7.2 Confidentials may, in its discretion, terminate or suspend your access to and/or use of all or part of the Site (including any Premier Club Content) with or without cause by delivering notice to you. These rights of termination are in addition to all other rights and remedies available to Confidentials under these Terms or by law

7.3 We reserve the right to change these terms and conditions at any time, without prior notice. If you do not wish to accept the new terms and conditions.

7.4 These terms and conditions are governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

7.5 No party who is not a party to this Agreement may enforce any term of this Agreement.

7.6 No right or other provision in this Agreement shall be waived unless expressly stated to be a waiver and made in writing.

7.7 This Agreement is personal to You. You may not assign, novate or otherwise transfer or purport to assign, novate or otherwise transfer your use of this Agreement to another person. We may cancel your use of the website and app and this Agreement if we become aware of any breach of this provision.

7.8 You agree that no joint venture, partnership, employment or agency relationship exists between you and us. If any part of this Agreement is found to be invalid or enforceable, then the invalid or unenforceable provision shall be struck out and will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.

7.9 Mark Garner t/a Confidential Direct and Confidentials.com (Sole Trader) Registered Office: 18 - 22 Lloyd Street, Manchester, M2 5WA: VAT Registration Number: GB 343768475.

Contact

If you have a query about our service, please contact us using any of the contact details below:

Telephone – 0161 832 2880

Email – premierclubsupport@confidentials.com

Post – Confidentials, 18 - 22 Lloyd Street, Manchester M2 5WA